Contact Us
We're here to help with your digital gift card needs
Have a question about our digital gift card services? Need assistance with a purchase or redemption? Our support team is ready to help you. Please use any of the methods below to reach us.
Get in Touch
📍 Mailing Address
GiftFazel
1616 Delaware Ave
Wilmington, DE 19806
United States
📞 Phone
Main Line: (302) 654-9700
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
📠 Fax
(302) 654-9701
Available 24/7 for document submission
General Inquiries: [email protected]
Customer Support: [email protected]
Business Inquiries: [email protected]
We typically respond within 24-48 hours during business days.
⏰ Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Closed on major U.S. federal holidays
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Looking for Quick Answers?
Many common questions are answered in our FAQ section. Check there first for immediate assistance.
Visit FAQ PageBusiness Information
Legal Business Name: GiftFazel LLC
Business Registration State: Delaware
Business License Number: DE-GF-2024-8871
Tax ID: Available upon request for business transactions
Response Time Expectations
We strive to respond to all inquiries promptly. Email inquiries typically receive a response within 24-48 business hours. Phone calls during business hours are answered immediately or returned within the same business day. Complex issues may require additional time for thorough resolution.
For urgent matters, we recommend calling during business hours for the fastest assistance.